1. Professional Scope of Work
We provide expert consultancy in space planning, modular kitchen and wardrobe design, and vendor coordination. The specific technical deliverables for your project will Terms & Conditions
Effective Date: 26 October 2026
1. Introduction
Welcome to Rebecca Sofa’s. These Terms & Conditions govern your use of our website and the services we provide. By accessing our website, submitting an enquiry, or booking a service, you agree to these terms.
Rebecca Sofa’s provides sofa repair, sofa rework, upholstery, fabric replacement, cushion and foam replacement, frame and spring repair, recliner repair, chair upholstery, furniture restoration, and custom sofa and furniture services.
If you do not agree with these terms, please discontinue using our website and services.
2. Our Services
We offer furniture repair, refurbishment, upholstery, restoration, and customization services based on the requirements of each customer.
Our services may include:
- Sofa repair and renovation
- Sofa upholstery and fabric changes
- Sofa cushion and foam replacement
- Sofa spring and frame repair
- Sofa stitching and polishing
- Recliner repair and upholstery
- Office, dining, and spa chair repair
- Cushion and headboard work
- Mattress and furniture upholstery
- Custom sofa, chair, and furniture making
- Sofa cleaning, maintenance, and restoration
The availability, scope, and suitability of a service will depend on the condition of the furniture and the assessment made by our team.
3. Enquiries and Quotations
Customers may contact us through our website, phone, WhatsApp, or other available communication channels.
To help us understand your requirements, you may be asked to provide your name, contact details, furniture photographs, service requirements, measurements, or other relevant information.
Any quotation provided is based on the information available at the time. The final cost may change if an inspection reveals additional damage, materials, labour, or work requirements.
We will communicate any significant changes to the quotation for your approval before proceeding with additional work.
4. Pricing and Payments
Service charges depend on the type of work, furniture condition, materials selected, labour requirements, and customization involved.
- The applicable price and payment terms will be communicated before work begins.
- Any advance payment, where applicable, must be agreed upon before the service starts.
- Additional work outside the approved scope may incur extra charges.
- Customers are responsible for making payments according to the agreed payment schedule.
Please contact our team if you require clarification regarding a quotation or payment.
5. Customer Responsibilities
Customers are expected to:
- Provide accurate contact details and clear information about the required service.
- Share accurate furniture measurements and specifications where requested.
- Inform us of known damage, previous repairs, or special requirements.
- Review and approve the selected fabric, colour, materials, and design before work begins.
- Ensure access to the furniture or service location when an appointment has been agreed upon.
- Make payments according to the agreed terms.
Delays or additional costs may arise when the information provided is incomplete or the furniture condition differs significantly from what was initially described.
6. Fabric, Materials, Colours, and Customization
Fabric, foam, finishes, colours, and other materials are subject to availability.
We will make reasonable efforts to match the selected materials and agreed specifications. However, slight variations in colour, texture, pattern, or finish may occur due to lighting, display settings, material batches, and the nature of the materials.
For customized furniture or upholstery work, customers should carefully confirm the specifications before approving the work.
7. Service Timeframes
We aim to complete services within the timeframe communicated to the customer. Actual completion times may vary depending on the complexity of the work, material availability, the condition of the furniture, and other circumstances.
If a significant delay occurs, we will make reasonable efforts to inform the customer.
Any estimated completion date is an estimate unless a specific commitment has been expressly agreed upon.
8. Cancellations and Changes
Customers should contact us as early as possible if they wish to cancel or reschedule an appointment or change the approved service requirements.
Cancellation terms, including any applicable charges or refunds, will depend on the stage of work, materials already purchased, labour already performed, and the payment arrangements agreed upon.
For customized or made-to-order work, changes or cancellations may involve additional costs once materials have been ordered or work has commenced. Any applicable charges will be communicated in accordance with the agreed terms and applicable law.
9. Repairs, Restoration, and Existing Damage
Repair and restoration services aim to improve the appearance, comfort, and usability of existing furniture. The outcome depends on the original construction, age, condition, previous repairs, and availability of suitable materials.
We will explain any significant limitations identified during assessment where reasonably possible.
Existing structural damage, hidden defects, ageing materials, or deterioration may affect the final result. We cannot guarantee that every piece of furniture can be restored to its original condition.
10. Inspection and Service Approval
Where an inspection is required, the customer should provide reasonable access to the furniture and relevant information.
Work will proceed according to the agreed scope and quotation. If additional issues are discovered during the service, we will communicate the proposed changes and any additional costs before carrying out the extra work, except where otherwise lawfully agreed.
11. Warranty and After-Service Support
Any warranty or service guarantee will apply only where it has been expressly offered and its duration, coverage, and conditions have been communicated to the customer.
Coverage may depend on the specific repair or materials used. Unless expressly included in an agreed warranty, damage caused by misuse, accidents, improper maintenance, unauthorized modifications, or ordinary wear and tear may not be covered.
Customers should contact us with details and photographs if they experience an issue relating to completed work. We will assess the matter and explain the available options in accordance with any applicable warranty and consumer rights.
12. Website Content and Images
The text, photographs, graphics, logos, and other content on this website are provided for general information about our business and services.
Photographs of completed work, fabrics, furniture, and materials are illustrative. Actual results may vary according to the furniture, selected materials, lighting, and service requirements.
You may not reproduce, distribute, or use website content for commercial purposes without appropriate permission, except where permitted by law.
13. Website Use
You agree to use our website lawfully and responsibly. You must not:
- Submit false, misleading, or fraudulent enquiries.
- Attempt to disrupt the website or interfere with its security.
- Upload malicious code or harmful material through any available form.
- Use the website in a way that violates applicable laws or the rights of others.
We may restrict access where reasonably necessary to protect the website, our business, customers, or other users.
14. Third-Party Services and External Links
Our website may contain links to third-party websites or use external services for communication, analytics, maps, or other purposes.
We do not control third-party websites or services and are not responsible for their content, availability, or independent privacy practices. Your use of those services may be subject to their own terms and policies.
15. Limitation of Liability
We will exercise reasonable care when providing our services. To the extent permitted by applicable law, Rebecca Sofa’s will not be responsible for indirect or consequential losses arising from the use of this website or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability, warranty, or consumer right that cannot lawfully be excluded or limited under applicable law.
16. Privacy
Any personal information submitted through our website or during service enquiries will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how information may be collected, used, and protected.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.
The revised version will be published on this page with an updated effective date. Continued use of the website after changes are published indicates acceptance of the revised terms to the extent permitted by law.
18. Governing Law and Disputes
These Terms & Conditions are subject to the applicable laws of India.
Any dispute arising from the use of our website or services will be addressed in accordance with applicable law and the rights available to the parties. Nothing in this section restricts a customer’s statutory rights or access to an appropriate consumer dispute resolution forum.
19. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact Rebecca Sofa’s through the contact details provided on our website.
Business Name: Rebecca Sofa’s
Email: rebeccasofas@gmail.com
Phone / WhatsApp: +91 9663243959
Business Address: Bengaluru, India